Overview

Organizations in the aerospace maintenance, repair, and overhaul (MRO) industry face unique quality requirements, and effective auditing is essential for maintaining compliance, managing risk, and ensuring safety. AS9110 builds on ISO 9001 by adding MRO-specific requirements that must be clearly understood and properly assessed during audits.

This interactive, live-online AS9110 Lead Auditor Training equips you with the knowledge and practical skills to conduct, manage, and lead audits to both AS9110C and ISO 9001:2015 standards. Certified by Probitas, this course fulfills the formal training requirement for AS9110 Lead Auditors.

Led by experienced instructors, you will explore every phase of the audit process, including:

• Understanding ISO 9001 and AS9110 requirements
• Planning, scheduling, and preparing for audits
• Conducting effective opening and closing meetings
• Interviewing auditees using proven questioning techniques
• Reviewing documents, processes, and records for compliance
• Identifying nonconformities and writing audit findings
• Following up with corrective actions and verifying effectiveness

This course emphasizes hands-on learning through interactive activities, group discussions, case studies, real-world scenarios, and role-playing exercises. Whether you are auditing internal processes, suppliers, or regulatory compliance, you will gain the confidence, knowledge, and tools needed to perform high-quality audits in MRO and aerospace service environments. You will also leave with a practical, structured, and repeatable approach to auditing that supports long-term success.

Pre-Requisites

Students will need to complete assignments before the start of class, including reading the standard.

This AS9110 Lead Auditor training course is beneficial for both quality novices and lifetime professionals. Our goal is to meet everyone at their current level of competence and improve it.

All students are required to bring their own copy of the AS9110 RevC standard. 

This will not be provided by Axeon, but most students will be able to obtain a copy from their company.

Who Should Attend

• Quality Managers
• Management Representatives
• Audit Program Managers
• Lead Auditor Candidates
• Quality Control and Quality Assurance Personnel
• Internal Auditors
• Quality Consultants
• Top Management
• Those who perform Supplier Audits
• Operational Auditors

Overview

In the aerospace maintenance, repair, and overhaul (MRO) industry, compliance with AS9110C and ISO 9001:2015 is critical to ensuring quality, safety, and customer satisfaction. Auditors must be well-prepared to assess both general and MRO-specific requirements with precision and confidence.

This in-person AS9110C Lead Auditor Training delivers a rich, immersive learning experience that goes beyond the screen. Certified by Probitas, this five-day course fulfills the formal training requirement for AS9110 Lead Auditors and equips you with the practical skills needed to conduct, manage, and lead internal, supplier, and regulatory audits.

Held in a traditional classroom setting, this training allows for deeper engagement, real-time feedback, and dynamic peer interaction. You’ll benefit from direct access to instructors, group exercises, and collaborative discussions that mirror the challenges auditors face in the field.

In this class, you will explore every phase of the audit process, including:

• Understanding ISO 9001 and AS9110 requirements
• Planning, scheduling, and preparing for audits
• Conducting effective opening and closing meetings
• Interviewing auditees using proven questioning techniques
• Reviewing documents, processes, and records for compliance
• Identifying nonconformities and writing audit findings
• Following up with corrective actions and verifying effectiveness

This course is highly interactive, using case studies, role-playing scenarios, and real-time coaching to build your competence and confidence. The in-person format enhances retention, fosters professional connections, and provides a hands-on environment ideal for building strong audit leadership skills.

Whether you are advancing your career or supporting your organization’s certification goals, this training offers the structure, support, and in-depth instruction you need to succeed.

Pre-Requisites

Students will need to complete assignments before the start of class, including reading the standard.

This AS9110C Lead Auditor training course is beneficial for both quality novices and lifetime professionals. Our goal is to meet everyone at their current level of competence and improve it.

All students are required to bring their own copy of the AS9110C standard. 

This will not be provided by Axeon, but most students will be able to obtain a copy from their company.

Who Should Attend

• Quality Managers
• Management Representatives
• Audit Program Managers
• Lead Auditor Candidates
• Quality Control and Quality Assurance Personnel
• Internal Auditors
• Quality Consultants
• Top Management
• Those who perform Supplier Audits
• Operational Auditors

Overview

When a single failure can ground a fleet or compromise safety, aerospace manufacturers must get risk management right the first time. AS13004 offers a proven, structured approach to identifying and controlling process risks before they result in costly nonconformities, escapes, or customer dissatisfaction.

This focused, two-day AS13004 PFMEA Risk Management Training equips aerospace professionals with the tools and methods needed to identify, assess, and mitigate risk throughout the production process. This course directly supports compliance with AS9100, AS9120, and AS13004 by focusing on the practical application of PFMEA and Control Plan development as key elements of a proactive risk management strategy.

Led by instructors with deep industry experience, this course covers:

• The four-step risk management process outlined in ISO 31000.
• How ISO 9001 and AS9100 define and expect Risk-Based Thinking.
• Use of aerospace-specific tools: Process Flow Diagrams, PFMEAs, and Control Plans.
• How to quantify and prioritize risk for more effective decision-making.
• Applying AS13004 methodology to meet Operational Risk Management requirements.

Through case studies, interactive exercises, and detailed walkthroughs, participants will gain hands-on experience developing PFMEAs and Control Plans that reduce variability, improve product safety, and strengthen compliance across the aerospace supply chain.

What You Will Learn  

• How to address Risk-Based Thinking requirements of ISO 9001:2015 and AS9100 (per ISO 31000).
• How to address the Operational Risk Management requirements of AS9100 (per AS13004).
• Tools used for Risk Assessment such as DFMEA, Process Flow Diagrams, PFMEAs and Control Plans.
• How risk management can be applied to any organization, regardless of its products or customers.
• A means for demonstrating to customers and stakeholders the potential risks associated with products or processes and provide assurance that these have been effectively managed.
• How to quantify risk as the first step in establishing priorities for your organization.
• Methods for controlling risks within your Supply Chain.

Who Should Attend

• Any organization that needs a formal, disciplined approach to the identification, assessment, and management of Risk.
• Organizations that must meet the requirements–AS9100 Operational Risk Management, and AS13004 PFMEA and Control Plans.
• Quality Managers
• Management Representatives
• Engineering Managers
• Internal and external auditors
• Design Teams
• Project Teams

Overview

In the aerospace industry, effective problem-solving is critical to ensuring product quality, customer satisfaction, and long-term supplier relationships. Suppliers to top OEMs are required to have trained 8-D practitioners to lead robust corrective and preventive actions. The AS13000 Training (8-D): Root Cause & Corrective Action for Aerospace equips participants with the standardized skills and tools needed to meet this essential requirement.

This two-day live-online course provides a comprehensive, hands-on approach to the AS13000 standard, which defines problem-solving requirements for the aero-engine sector. Using the Eight Disciplines (8D) methodology as its foundation, the course covers each discipline in detail and emphasizes practical application through real-world case studies. Participants will learn to identify root causes, implement effective corrective actions, and reduce the risk of problem recurrence, helping to minimize costs associated with poor quality and support a culture of zero defects.

Led by experienced instructors, the course includes interactive exercises that develop skills in team dynamics, stakeholder management, and problem-solving tool application. Students will practice completing AS13000 8-D templates, leading problem-solving activities, and applying proven techniques such as Fishbone (Ishikawa) analysis, 5W2H, Pareto analysis, and control charts.

By the end of this training, participants will be prepared to lead and facilitate 8-D problem-solving activities that meet AS13000 requirements. They will gain the knowledge, confidence, and practical skills necessary to strengthen corrective action processes, improve quality outcomes, and maintain compliance with top OEM standards.

What You Will Learn  

• Lead and facilitate 8-D problem-solving activities to AS13000 standards.
• Complete an AS13000 8-D Problem Solving template.
• Apply a comprehensive problem-solving toolkit.
• Define problems using 5W2H and other root cause techniques.
• Conduct root cause analysis using Fishbone (Ishikawa) diagrams and Pareto charts.
• Address team dynamics and manage challenging participants effectively.
• Practice stakeholder and customer communication during problem-solving.
• Implement corrective and preventive actions to reduce risk of recurrence.
• Apply lessons through real-world case studies and hands-on exercises.

Who Should Attend

• Employees responsible for conducting corrective actions
• Team members participating in corrective action or problem-solving teams
• Quality Managers and Management Representatives
• Engineering and Project Managers
• Design and Development Teams
• Internal and External Auditors
• Continuous Improvement or Lean/Six Sigma Practitioners
• Any individual seeking a deeper understanding of structured problem-solving using the 8-D methodology

Overview

Developing a new product is a complex process that requires proactive planning, strong collaboration, and reliable controls to ensure quality from concept through delivery. Without the right structure in place, organizations face costly delays, supplier quality issues, and risks that can impact performance and customer satisfaction.

Axeon’s AS9145 Advanced Product Quality Planning & Production Part Approval Process Training provides the framework needed to deliver aerospace products that meet requirements the first time. This course aligns with the AS9145 standard, which spans early concept development, design and process development, validation activities (PPAP), and post-delivery oversight. Participants will learn how these activities integrate with established aerospace quality standards, including AS9100, AS9102, AS9103, and AS9110.

Through expert guidance and practical exercises, this two-day course helps teams enhance planning discipline, strengthen supplier management, and ensure product and process readiness before full-scale production. Attendees will gain a solid understanding of project phases, documentation requirements, approval expectations, and how to apply a risk-based approach throughout the product lifecycle.

Delivered live in a virtual classroom environment, this instructor-led course includes hands-on workshops using industry tools such as SCMH checklists, real-world implementation examples, and a comprehensive case study. Whether you are overseeing production development, evaluating supplier readiness, or improving internal processes, this training equips you to reduce uncertainty, improve quality outcomes, and maintain compliance in today’s demanding aerospace environment.

AS9145 APQP & PPAP Training Key Topics  

• APQP and PPAP terminology
• APQP general requirements
• APQP project management
• APQP phases (1 to 5) requirements
• PPAP process requirements
• PPAP file and submission
• PPAP disposition, submission, recording and resubmission

Who Should Attend

• Senior Managers
• Management Representatives
• Implementation Teams
• Internal Auditors
• Any others involved in the auditing or implementation of Advanced Product Quality Planning (APQP) activities including Control Plans

Overview

Ensuring the quality and reliability of aerospace products starts with a thorough verification process. The AS9102 First Article Inspection (FAI) standard provides a consistent framework for documenting and verifying that products meet design specifications before full-scale production. Using this process can improve quality, reduce costs, and streamline schedules by eliminating unique organizational requirements and promoting best practices across the supply chain.

Axeon’s AS9102 FAI training provides a practical, one-day online course designed for participants at all experience levels, from beginners to seasoned professionals. Attendees will learn when and how to apply the standard, complete the required forms, and interpret documentation requirements relative to their own procedures. The course emphasizes hands-on exercises, including evaluating drawings, reviewing completed FAIRs, and completing forms from source documents to ensure a deep understanding of both process and reporting requirements.

Through guided instruction, interactive exercises, and real-world case studies, this online training equips participants with the skills needed to effectively implement FAI processes within their organization, improve product verification practices, and maintain compliance with aerospace quality standards.

Pre-Requisites  

There are no required prerequisites for this training.

This training course is beneficial for both quality novices and lifetime professionals.

All students are required to bring their own printed or virtual copy of the AS9102 Rev C standard. 

This will not be provided by Axeon, but most students will be able to obtain a copy from their company.

Who Should Attend

• Quality professionals at all experience levels, from beginners to seasoned practitioners
• Quality managers and engineers responsible for product verification
• Internal auditors evaluating FAI processes
• Supplier quality personnel involved in completing or reviewing FAIR reports
• Anyone responsible for implementing or maintaining AS9102-compliant procedures

• Why do we use the FAI process?
• When is AS9102 required? When is AS9102 not required?
• What is required by AS9100 (an AQMS)?
• What are practical tools for Process and Process change control in addition to/in lieu of FAI:
  • Risk Assessment
  • Production Capacity
  • Process Capability
  • Control Plan
  • Supplier Control

1. Terminology Game and Understanding the Forms lingo

1. The Required (R), Conditionally Required (CR) and Optional (O) boxes
2. Forms Review and Detailed Requirements for each Form and Box

1. In-Class evaluation of Examples of Completed Forms 1, 2 and 3
2. The Planning, Activities and Documentation necessary to complete the AS9102 Forms

1. In-Class Exercise of Evaluating Drawings and Documenting the FAI Objective Evidence
2. In-Class Exercise Reviewing Completed FAIRs

1. How to divine the necessary information and proper presentation of information in Forms: 1, 2 and 3
2. Case Study: Using Drawing, Certificates of Conformance, Bill of Materials to Complete a full FAI Report
3. Case Study: Missing information and sources of Objective Evidence for the FAI Report

Overview

In today’s global aerospace and defense supply chains, counterfeit electronic parts present one of the most serious threats to safety, reliability, and compliance. A single nonconforming component can compromise mission-critical systems, increase costs, and damage customer trust. Preventing counterfeit parts is not only a quality requirement. It’s a regulatory and ethical imperative.

Developed by SAE International’s G-19 Committee, AS5553 (for manufacturers) and AS6174 (for distributors and brokers) establish standardized requirements for detecting, avoiding, and mitigating counterfeit parts throughout the supply chain. These complementary standards help organizations ensure component traceability, strengthen supplier controls, and reduce the risk of counterfeit materials entering products or assemblies.

This interactive, live-online training provides a clear understanding of both AS5553 and AS6174 and their practical implementation within an AS9100 or AS9120 Quality Management System. Through case studies, group discussions, and real-world examples, participants will learn how to identify vulnerabilities, design effective prevention processes, and audit counterfeit parts programs for compliance and continual improvement.

Led by expert instructors, you’ll explore how to:

• Apply AS5553 and AS6174 requirements across your organization and supply chain
• Identify and assess counterfeit part risks at all stages of procurement and production
• Establish effective inspection, testing, and traceability processes
• Implement supplier approval and control mechanisms
• Report, quarantine, and mitigate suspect or confirmed counterfeit parts

Whether you are part of a manufacturing, procurement, or maintenance organization, this course equips you with the knowledge and tools to strengthen counterfeit part prevention and maintain the integrity of your products, systems, and reputation.

Topics

This training provides a detailed look at counterfeit part prevention requirements and best practices outlined in AS5553 and AS6174. Key topics include:

• Industry challenges and risks associated with counterfeit electronic parts
• Overview of AS5553 and AS6174 standards and their relationship to AS9100 and AS9120
• Roles and responsibilities across an organization for counterfeit part prevention
• Developing and maintaining counterfeit part prevention processes
• Training personnel to recognize and respond to counterfeit part risks
• Inspection, testing, and verification of electronic components
• Maintaining traceability and supplier control throughout the supply chain
• Auditing counterfeit parts prevention processes within a QMS
• Reporting, quarantining, and responding to suspect or confirmed counterfeit parts
• Leveraging GIDEP and other credible information sources
• Managing obsolete parts and mitigating supply chain vulnerabilities

Who Should Attend

• End users in government or commercial sectors (e.g., DoD, NASA, UK MoD)
• Platform and systems integrators
• OEMs at both system and component levels
• Contract and electronic manufacturers (CEMs)
• Product maintenance and repair organizations
• Material and component procurement teams
• Any organization required by contract or seeking to strengthen its counterfeit parts prevention processes

Overview

A single email, file transfer, or conversation with the wrong person can trigger serious export control violations.

In today’s global and highly connected business environment, organizations often unknowingly cross regulatory boundaries when sharing technical data, working with foreign suppliers, or supporting international customers. Understanding how U.S. export control laws apply to daily operations is no longer optional. It is a critical business requirement.

U.S. export control regulations play a vital role in protecting national security by restricting the transfer of defense-related and dual-use technologies. The International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR) govern how controlled items, technical data, and services may be shared, sold, or transferred to foreign parties. For organizations involved in manufacturing, engineering, contracting, or international business, understanding these requirements is essential to maintaining compliance and avoiding severe civil and criminal penalties.

This one-day introductory course provides a practical overview of ITAR and EAR regulations, their governing authorities, and how they apply to everyday business operations. Participants will learn the key differences between ITAR- and EAR-controlled items, including the United States Munitions List (USML) and the Commerce Control List (CCL), as well as licensing concepts, registration requirements, and the role of the Directorate of Defense Trade Controls (DDTC). Real-world examples are used to illustrate how export controls apply to technical data, services, electronic communications, and global business activities.

Designed for professionals new to export compliance or those seeking a clearer understanding of their responsibilities, this course emphasizes practical application and risk awareness. By the end of this training, attendees will have a foundational understanding of ITAR and EAR requirements, the consequences of noncompliance, and the steps organizations must take to establish and maintain an effective export compliance program.

What Are ITAR and EAR?

The International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR) are U.S. government regulations that control the export, re-export, and transfer of certain items, technical data, and services. These regulations are designed to prevent sensitive defense-related and dual-use technologies from falling into the wrong hands.

ITAR applies to defense articles, services, and technical data listed on the United States Munitions List (USML) and is administered by the U.S. Department of State through the Directorate of Defense Trade Controls (DDTC). EAR applies to most other items, including many commercial and dual-use products, and is administered by the U.S. Department of Commerce through the Bureau of Industry and Security (BIS).

This course provides a foundational understanding of how ITAR and EAR apply to manufacturing, engineering, contracting, and global business operations, and what organizations must do to remain compliant.

Who Should Attend

• Business executives
• International contracting specialists
• Contract managers and administrators
• Program and project managers
• Marketing professionals
• Engineers and other technical personnel
• Newly appointed export compliance officers
• Logistics personnel
• Legal and financial advisors

Overview

Modern manufacturing demands processes that are stable, predictable, and capable of consistently delivering quality results. Statistical Process Control (SPC) provides the analytical foundation needed to understand process behavior, reduce variation, and make data-driven decisions. For organizations operating under standards such as ISO 9001, AS9100, ISO 13485, and IATF 16949, the ability to correctly apply SPC methods is a critical component of process control, product conformity, and continuous improvement.

This two-day course provides a comprehensive and practical introduction to SPC, with a focus on real-world application rather than theory alone. Participants learn how to select, construct, and interpret control charts, evaluate process capability, distinguish between common and special cause variation, and use data to improve manufacturing and service processes.

Designed for individuals who analyze data, monitor processes, or lead improvement projects, this course blends technical instruction with hands-on exercises and worked examples. By the end, attendees will be able to confidently apply SPC tools within their own environment to improve stability, predictability, and performance.

Topics

• Importance of Process Control
• Minimum Variation
• Controlling Quality
• Closed Loop Control System
• Variation Sources
• Graphical Representations
• Process Distribution
• List of Common Causes and Special Causes
• Local Actions and System Actions: Process Control and Process Capability
• Common and Special Causes
• X-bar and R charts
• Rules of Probability
• Stages for Continual Improvement: Analyze the Process, Maintain (Control) the Process, Improve the Process

Who Should Attend

• Quality & Process Engineers
• Process Development & Validation Personnel
• Quality Technicians
• Manufacturing/Operations Personnel
• Production Supervisors
• Process Improvement Personnel
• SPC Supervisors
• Supplier Quality Personnel
• Laboratory Personnel
• Six Sigma Professionals