Root Cause Analysis, Corrective Action and Preventive Action CAPA Training

Days: 2

7:30 AM- 4:30 PM MST

Overview

Mistakes happen and processes fail, but unresolved issues and recurring problems can lead to wasted resources, compliance risks, and operational inefficiencies. It’s important for organizations to have effective root cause analysis procedures in order to ensure that these issues are corrected and prevented in the future.

To help organizations tackle these challenges, Axeon’s Root Cause Analysis & CAPA training provides a structured, 8-step approach to Root Cause Analysis (RCA), Corrective Action, and Preventive Action (CAPA). This course applies to any industry or organization looking to improve problem-solving effectiveness. It emphasizes proven methodologies for identifying root causes, implementing corrective actions, and preventing recurrence, all while ensuring compliance with quality management system requirements.

Using industry-recognized tools such as Five Whys, Ishikawa diagrams, and Failure Modes and Effects Analysis (FMEA), this Root Cause Analysis & CAPA training course provides a practical framework for improving process reliability and sustaining long-term improvements.

Available both online and in-person, this interactive course combines expert instruction with hands-on exercises and real-world case studies. Whether you’re new to corrective actions or looking to refine your approach, this training will equip you with the skills needed to drive meaningful improvements in your organization.

Root Cause Analysis & CAPA Training Key Topics

Root Cause Analysis fundamentals and common challenges
Systematic problem description and containment strategies
Data-driven tools for identifying and verifying root causes
Developing and implementing effective corrective actions
Layered Process Audits and verification methods
Preventing recurrence and closing corrective action reports

CAPA Training - Two men working on a white board

Who Should Attend

Employees responsible for conducting or managing corrective actions
Quality managers, engineers, and auditors involved in CAPA processes
Supervisors and frontline managers overseeing process improvements
Production and operations personnel responsible for identifying and resolving issues
Regulatory and compliance professionals ensuring adherence to quality standards
Team members involved in problem-solving initiatives or process improvement projects
Anyone seeking a structured approach to root cause analysis and corrective action

Root Cause Analysis & CAPA Training Objectives

Understand the ISO requirements for Corrective Action, Risk-Based Thinking, and/or Preventive Action.
Experience a variety of tools and methods for performing Root Cause Analysis (RCA).
Learn a variety of methods and tools for performing effective Corrective Actions.
Understand when a full RCA is necessary or when an Apparent Cause Analysis or Correction Only is preferred.

Agenda

Day 1

Part 1: Introductions

Part 2: Terminology & Definitions

Part 3: ISO Standard Requirements

Part 4: Incident Investigation & Risk Assessment

Part 5: 8D Corrective Action Methodology & Case Study

Part 6: 8D Root Cause & Corrective Action (Part 1)

Day 2

Part 6: 8D Root Cause & Corrective Action (Part 1 Continued)

Part 7: Human Factors

Part 8: 8D Root Cause & Corrective Action (Part 2)

Part 9: Real-World Case Study

Part 10: Final Exam

Related Courses


CAPA & Root Cause Investigation for Medical Device & Pharmaceuticals Training	AS13000 Training (8-D): Problem Solving Requirements for Suppliers Training	ISO 9001 Lead Auditor Training	Human Factors Training

Date/Registration

Root Cause Analysis & CAPA Training — $1295