Days: 2 • CEU Hrs: 1.9
Time: Day 1 7:30 a.m. – 4:30 p.m.
Day 2 7:30 a.m. – 4:30 p.m.
Audience: Beginner to Advanced
Supplier Audit Training Overview
This course prepares you to perform supplier audits using industry-proven techniques and to apply proper interpretation of the ISO standards to real-life audit situations. You’ll follow the full audit process including: audit tools and preparation, opening meetings, audit interviews, closing meetings, and reporting. This is a very practical class that is not “bogged down” with academic discussions of quality topics that have limited utility for class attendees.
This Supplier Auditor class makes extensive use of activities and case studies to help you fully understand the requirements of quality system auditing. Since people “lock” new understanding into long-term memory much better when they apply it, lecture time is held to a minimum providing you time to grasp and then practice your newly acquired skills in simulated real-life audit situations.
Who Should Attend
Individuals who will perform supplier audits to supplier requirements, ISO Standards and/or Quality Management Systems.
Prerequisites
There are no required prerequisites. This course is routinely taught to quality novices and lifetime professionals.
Agenda
Day 1
Part | Title | Minutes |
1 | Introduction and Schedule | 30 |
2 | Terminology & Definitions | 15 |
Activity #1: Quality Terminology | 30 | |
3 | Supplier Auditing: Concepts and Benefits
Topics: QMS Standard Requirements, Regulatory Requirements (Examples), Customer Requirements, Supplier Risk Management (RCA & CA Process), Supplier Performance Issues, Benefits of Supplier Audits, COPQ, Prevention vs Detection |
45 |
Activity #2: Perform a 3×5 Whys RCA | 30 | |
4 | Types of Supplier Audits and Auditing Tools
Topics: Audit Categories: System, Process, Product, Compliance; Types of Audits: Manufacturing Process, Ethical, Structural, CTPAT Tools: Audit Checklist ISO 19011, Capability Checklists, Supplier Checklists & Audit Reports |
120 |
Lunch | 30 | |
Activity #3: Supplier Audit Categories/Criteria
Activity #4: Audit Roleplay #1 Activity #5: Supplier Audit Report Examples |
30
75 45 |
|
Total class hours/minutes Day 1 = 7-hours |
Day 2
Part | Title | Minutes |
5 | Initial Assessment, and Monitoring Supplier Performance, Supply Chain Risk
Topics SCMH: Initial Assessments: QMS Certificates, Special Processes, Flow Down Requirements, Risk Assessment of Suppliers, Capability, Internal Audits, Capacity, Improvement Processes, Sub-tier Supplier Control, Process Capability (Cpk, SPC), Supplier Capability (Maturity) Model & Audit Checklists, Supplier Risk Assessment, |
90 |
Activity #6: Audit Roleplay and Audit Report | 120 | |
Lunch | 30 | |
6 | Miscellaneous Topics: APQP/PPAP, Supplier Performance Metrics, Supplier Continual Improvement, Source Delegations (Delegation of Verification) | 60 |
Activity #7: PPAP Readiness Assessment (Optional) | 45 | |
Activity #8: Audit Case Studies (ISO 9001, ISO 13485, AS9100, etc.) (Optional) | 120 | |
Total class hours/minutes Day 1 = 7-hours 15-minutes |