2- Hour Introduction to Root Cause Corrective/Preventive Action Tools- Training Video

Running Time 2 Hours

Includes Training Video and Slide Presentation

View the sample video below

Root Cause & CAPA 

This course teaches the following tools: 5W2H, Brainstorming, Ishikawa/Fishbone, Cause & Effect Tree, Five Why’s and Pareto Charts.

Learning Objectives

Learn the process for completing a formal corrective action request. You’ll learn how to describe a problem, conduct causal analysis and what information is needed in order to ensure a corrective action is complete and effective.
A great course for anyone learning to deal with corrective actions for the first time or if you just need a refresher to calibrate your knowledge and build more confidence in your abilities.

Who Should Attend

Any employees that will conduct a corrective action or participate as a team member, as well as any individual who would like to gain a basic knowledge the the most common tools for Root Cause Analysis and Corrective & Preventive Action

 Agenda

•  Root Cause & Corrective/Preventive Action Definitions

• Depth of Root Cause Analysis

• Eight Step Process

• Root Cause, Corrective/Preventive Action Tools

• • • 5W2H

• • • Brainstorming

• • • Ishikawa or Fishbone Diagram

• • • Cause & Effect Tree Analysis

• • • Five Whys Method

• • • Pareto Chart

• Conclusion