If you’ve looked up the definition for human factors on the internet, you’re probably still confused.  That’s because each standard uses this term in a different context and contains its own unique requirements.

Human factors is actually a fascinating topic that can benefit your root cause analysis, safety, and risk management processes.

Early Bird Pricing

Days: 2

Time: 7:30 AM- 4:30 PM MST

Audience: Beginner to Advanced


Human Factors is a term that appears in the latest versions of several ISO standards, including:

  • ISO 9001:2015 General manufacturing QMS
  • AS9100D:2016  Aerospace QMS
  • ISO 14971:2007 Risk management for medical devices
  • ISO 45001:2018 Occupational health and safety

This Human Factors online training helps you to understand human factors in the context of each standard.  You will learn how to apply the concept of human factors to your management system and address the standard requirements.  You will also receive practical tools, proven methodologies, and helpful tips to make the job easier for you.

As with all of Axeon’s courses, this is a practical, how-to that is not bogged down in academic discussions.  We use case studies, practice exercises, and learning activities to keep the training activities and build competence.

Who Should Attend our Human Factors Online Training?

·     Quality managers Also:
·     Management representatives ·     Quality consultants
·     Quality engineers ·     Those involved in performing corrective actions
·     Safety managers ·     Those involved in medical device risk management
·     Top management ·     Preparation Of Checklists From Process Analysis
·     Regulatory affairs specialists




None.  Our students range from seasoned quality professionals to novices. Our goal is to meet everyone at their current level of competence and increase it.

Course Objectives

  • Understand the requirements of human factors in the context of each standard.
  • Learn how to address human factors within your organization’s quality and/or safety management system.
  • Provide practical tools and methods for addressing human factors.




Day 1 

Intro to Human Factors
Review ISO Standard Requirements: 9001, AS9100D, 14971, 45001
Definitions of Human Factors by Standard

Human Factors and Root Cause Analysis
Corrective Action and Human Factors
The 13 Most Common Human Factors
Activity: Applying Human Factors in Corrective Action

Human Factors and Poka-Yoke
Definition & History of Poka-Yoke
Methodology for Poka-Yoke
Activity: Applying Poka-Yoke to Human Factors

Day 2

Human Factors and Health & Safety
Definition of Human Factors in Health & Safety
Human Factors and Ergonomics
How Human Factors influence Safety at Work
Activity: Applying Human Factors to Safety

Human Factors and Medical Devices
Methodology for Considering Human Factors in Risk Assessment
Device Design According to Human Factors Consideration
Human Factors in Post-Market Surveillance

Final Test

Automotive Core Tools Training for Process and System Auditors

Days: 2


In order to ensure a high initial quality of audit activities in the companies and the entire supply chain, the appropriate competence of the auditors employed in relation to the respective methods is required. The IATF 16949 also clearly highlights this requirement for the competence of the auditors. The efficient approach during the audits is an important success factor. This training focuses on typical audit situations along the Automotive Core Tools.

Who Should Attend?

This training is intended for employees from the Quality department and/or other departments of the organization who wish to acquire knowledge about the main Core Tools of the Automotive Industry or develop their skills in performing typical auditing situations in this context. This two-day training course is also aimed at qualified VDA 6.3 process auditors who wish to apply for an extension, as well as prospective VDA 6.3 Process and IATF System auditors who are seeking qualification.

Course Objectives

The participants strengthen their technical competence and deepen their knowledge on the basic of typical auditing situations in the context of quality methods, focusing on an efficient approach. Both the assessment of the technically correct application of the respective methods and the case-specific assessment of typical situations are a central component of the training.

Methods and Duration:

During the training, technical lectures on the essential Core Tools (APQP, VDA 2 / PPAP, FMEA, VDA 5 / MSA, Cmk / Ppk / Cpk / SPC and 8D) will be alternated with exercises in typical examples.
The focus is on practical application by the participants. Here, group work, individual exercises, question and answer exercises, as well as group discussions will be held.
The exploration of the course contents will alternate between some thematic exhibitions and practical exercises based on the professional reality of the participants.
Theoretical-practical training, with application to real cases, lasting 16 hours (2 days).