ISO 9001 Internal Auditor Training

Days: 2 • CEU Hours: 1.9

7:30 AM – 4:30 PM

 

Overview

In today’s competitive business environment, a strong internal audit program is essential for maintaining ISO 9001 certification, improving operational efficiency, and driving continuous improvement. Skilled internal auditors help organizations stay compliant, identify risks, and uncover opportunities for growth.

This two-day, live-online ISO 9001 Internal Auditor training course is a great option for anyone who needs a quick, effective introduction to internal auditing or a focused refresher on the standard. Whether you’re new to ISO 9001 or looking to sharpen your skills, you’ll gain the tools and knowledge to plan, conduct, and report internal audits with confidence.

Led by experienced instructors, you’ll cover every stage of the internal audit process, including:

  • Audit planning and preparation
  • Conducting opening meetings
  • Interviewing auditees and gathering objective evidence
  • Evaluating conformance to ISO 9001:2015
  • Closing meetings and audit reporting

The ISO 9001 internal auditor training course is delivered entirely online in a live, instructor-led format, providing flexibility and convenience without sacrificing interactivity or engagement.

The training focuses on practical application rather than academic theory. Through case studies, hands-on activities, and realistic audit scenarios, you’ll gain real-world experience that reinforces your learning and prepares you to contribute immediately to your organization’s audit program.

Pre-Requisites

There are no required prerequisites for this training.

This ISO 9001 Internal Auditor training course is beneficial for both quality novices and lifetime professionals.

All students are required to bring their own printed or virtual copy of the ISO 9001 standard. 

This will not be provided by Axeon, but most students will be able to obtain a copy from their company.

ISO 9001 internal auditor training - two people work on a computer

Who Should Attend

  • Quality directors
  • Managers
  • Engineers
  • Auditors
  • ISO coordinators
  • Laboratory quality professionals
  • Anyone engaged in quality audits will benefit from this training.

 

ISO 9001 Internal Auditor Training Objectives

  1. Prepare to conduct a solo internal audit at successful course completion.
  2. Fully understand and interpret the ISO 9001:2015 requirements.
  3. Apply the proper interpretation of the standard in actual audit situations.
  4. Understand process auditing tools leading to substantive quality system improvements.
  5. Tailor an audit interview based on the requirements of the standard and obtain audit evidence from this interview.
  6. Follow-up and resolve audit trails that present themselves during the audit interviews.
  7. Conduct audits that result in real improvements to the quality system.
  8. Plan and execute the entire audit process including: audit preparation, opening meetings, auditing, closing meetings, and reporting.

 

Agenda

Part 1: Introductions and Self-Assessment
Course requirements
How to get the most from this experience
Networking with industry professionals classmates
Exercise #1: Self-assessment of audit skills and internal audit programs 
 
Part 2: Quality Terminology & Definitions
Quality industry vernacular from ISO 9000, ISO 19011
Differentiating between Verification and Validation
Understanding Corrective and Preventive Actions
How to converse with external auditors
Exercise #2: Terminology
 
Part 3: Requirements of ISO 9001:2015
Demystifying the ISO 9001:2015 standard
Interpreting and cross-referencing the quality standard
Analyzing audit findings
Exercise #3-#7: Short case studies in quality events
 
Part 4: The Audit Process: Roles and Duties
Roles of Auditors, Auditees, and Management during Internal Audits (IAs)
Qualifying Auditors
Duties of the IA staff
Exercise #8: Preparing to be Audited
 
Part 5: The Audit Process: Performing the Audit Process
Audit Tools – checklists, process maps, findings, reports
Exercise #9: Conducting Audit Interviews
Exercise #10: Quality Event Case Studies
 
Part 6: The Audit Process: Audit Skills & Techniques
Audit Interviewing techniques
Continual improvement techniques
Process Auditing methods
Developing a continual improvement attitude in the organization
Exercise #11: Writing Audit Findings
Exercise #12: Evaluating the Effectiveness of Audits
Exercise #13: Application of Process Auditing Techniques
 
Part 7: The Audit Process: Finalizing the Audit
Writing the audit report
Opening and Closing Meetings
Exercise #14: Writing an Audit Report
Exercise #15: Writing Non-Conforming Reports
Exercise #16: Conducting a Closing Meeting
 
Review & Examination for Certificate

 


Related Courses 

ISO 9001 Lead Auditor Training AS9100 Lead Auditor Training Root Cause Analysis & CAPA Training ISO 13485 Lead Auditor Training